Calm Your Mind Return and Refund Policy 

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You are welcome to return any goods purchased within 7 days of receiving the item.

• Returns will only be accepted if the item(s) is still in their original unopened packaging.

• If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to 279 Bryanston Drive, Bryanston 2191 and our team has confirmed that the item is in a saleable condition.

• If the return is due to misrepresentation on our site we will refund you in full as soon as the item is received back at our warehouse.

• The refund will be done in the form of the original tender of the order.

• Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.

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How do I log a return? 

Please email us at collbow@gmail.com following which you will receive a return form to complete and send a courier quote to have the product/s collected. Once you have paid the cost of having the item couriered back to us and we have received the payment, we will refund you. You may also deliver the items to our address yourself - marked for attention: Colleen Bow at reception. 

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Can I exchange my product? 

We do not accept any exchanges, but you are welcome to return the unopened and unused product (by following our returns policy). We can then refund you with a voucher to use to place a new order for the desired product on the website.

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